“Sunny really showed all the places very well and his humorous is very funny and keep us very lively. Thank you Sunny.”

“The guide we had (Duc) was excellent! He did such a good job and was very informative, knoweldgable and friendly. We would definitely recommend him. The whole process of this tour was seamless. Worked out so well. The only drawback were the crowds! So many tour companies do this same experience. Also the food was beautiful to look at as a pretty buffet but was very average tasting somehow. We are not picky but the food was not great. We are still giving this 5 stars because overall it was a great experience. They took good care of us. Our tour guide Duc was so good and Ha Long Bay…”

“Great day trip from Hanoi to Halong Bay. All the 3 experiences of boat, caves and walk on the beach are fantastic. The food and service on the boat and the guide are excellent!”

“It was a great day trip with a very nice guide and I would highly recommend it”

“Great trip. Guide and driver were very good. The bay is beautiful. Was very crowded and each stop was very crowded. For a quick one day view of the area this was perfect. If you want a calm slow paced journey this is not it. Each stop quite quick. Jacuzzi was cold water, sun was “setting” not really a sunset party at the end. Prepare for bathroom stops at gift shops that are fairly pushy. Itinerary said one hour at tip top and only got 40 min which with the crowds was just barely enough time to climb the mountain round trip. Cave tour was fascinating and we did enjoy…”

“Ha Long Bay has many boat tour options but we would recommend our experience with guide Alex and Hercules Luxury cruise. The crew sets a tentative itinerary but is willing to pivot during the day so you see the islands when they are less busy. It’s worth keeping in mind that the stops in this tour have many other boats and other tourists. You’ll spend time in line and with crowds, particularly for the Surprising Caves. This is a popular area with many other tours coming to the same places. The crew provides a very full lunch and afternoon tea break, and the cruise overall is not crowded so there…”

“A day trip is the way to go! Robert made the trip so special with the knowledge he shared and taking great pictures along the way. He was amazing guide. The food on the boat was delicious. Highly recommend!”

“The first guide for our first bus ride was terrible, he was rude. He told us to literally 'shut up' when we tried to clarify some questions. He was disrespectful to foreigners. The early communication was terrible, telling us that we would be picked uRead more”

“The experience was great! Everyone was very friendly, happy and helpful. I really like the staff! Mr. Phong was a great kelner! If you cannot eat something, don’t worry! I can’t eat gluten and staff did me many dishes gluten free.”

“The trip was very organized and on time. The scenery was beautiful and the staffs were accommodating. Sam, our tour guide is very friendly and helpful. He made us appreciate the history of vietnam esp. ha long bay.”

“I was lucky as this trip was cancelled on short notice, and I was moved to Mila Cruise. This happened with other guests from other ships as well having paid a much higher fee. As a solo traveller, Ha Long Bay is definitely on the more expensiRead more”

“Very nice tour. Passing between hundreds of islets of this archipelago offers an incredible scenes, and the visit to the grand cave in one of them was really a kind of surrealistic experience where you can almost feel like being in the 'Tolkien'Read more”

“Halong Bay, the cave, the beach, the lunch, the views and the sunset were amazing, but it was just too crowded. Could have been a better experience if the crowd was managed in order to allow space in between tour batches, as it was just easy to get lost in the sea of people, and could get a bit overwhelming at times.”

“The tour was alright. I expected it to be crowded but not like that. Waaaaay too many people for my taste. You really couldn’t take a picture without people in it. I almost didn’t feel in the nature due to so many people around me. Place looks and feel very exploited. Food on the cruise was good and plenty. The boat itself is nice with a splendid rooftop to absorb the views. Tung the tour guide and bus driver were awesome. Tung very informative, funny, cheerful and good vibes. Thanks Tung. There’s wifi on the bus so that’s a plus too. The day went alright until I asked for the…”

“Ha Long Bay is an amazing place. Lots of boat cruises to choose from. I would highly recommend Cozy Bay for many reasons. The boat staff is amazing. Great Vietnamese food for every meal. The rooms are clean. The boat holds only 22 people so it is an intimate experience. And we had the best tour guide ever, Tim Tam. We are a family of 6 and my kids absolutely loved Tim. So kind and funny and helpful. Thank you to Cozy Bay for making this experience so memorable.”